Emergency Situations

The International Office team hopes you are enjoying your time at HM. If you encounter any issues, feel free to visit us during our open office hours.

To make the most of your stay in Munich, please review the sections on what to do before leaving your home country and what to do during your study abroad.

Please find the contact details in our Guidelines for Cases of Emergency.

Check the internet for information about the place you are visiting:

Stay updated on current security risks, local customs, climate, etc.
Visit the website of the German Department for Foreign Affairs.
Register at your home country's embassy

Check information on health care:

Refresh vaccinations if necessary
Prepare a first-aid kit
Verify if your medication is available in Germany.
Review your health insurance coverage.
Inform the International Office about any health issues, if necessary

Check important documents and make photocopies for yourself and your parents

Passport and visa
Tickets
Health documents
Credit card numbers

Note down emergency numbers:

Police and fire departments
Local diplomatic mission
Phone numbers to block bank account etc.
Home university contact details (e.g. International Office)

Ensure you can be contacted:

Get a local phone number and keep emergency contacts with you
Check your emails regularly
Stay in touch via social media networks
Keep your family and friends informed of travel plans

Avoid risks:

Follow local news
Find out about safe areas and reliable´taxi services
Adapt to local customs (e.g. style of clothing, jewellery)
Familiarise yourself with emergency exits
Stay away from crowds
Use small banknotes for payments.

In case of emergency:

Do not put your own life in danger
Stay calm
Raise the alarm
Help others
Contact family and friends, the local International Office and your home university
Contact your home country's embassy