Emergency Situations
The International Office team hopes that you are enjoying your stay at HM. If you have any problems, you are welcome to come to our open office hours.
In order to benefit the most from your stay in Munich, please read through the sections of what you can do before you are leaving your home country and of what you can do during your study abroad.
Please find the contact details in our Guidelines for Cases of Emergency.
Check the internet for information about the place you are visiting:
- Make sure you are up-to-date on current security risks, local customs, climate etc.
- Website of German Department for Foreign Affairs
- Register at your home embassy
Check information on health care:
- Refresh vaccination if necessary
- Prepare a first-aid-kit
- Check whether your medication is available in Germany
- Check your health insurance
- Inform the International Office about health issues if necessary
Check important documents and make photocopies of them (for your parents and yourself):
- Passport and visa
- Tickets
- Health documents
- Credit card numbers
Note down emergency numbers:
- Police and fire
- Local diplomatic mission
- Phone numbers to block bank account etc.
- Home university contact details (e.g. International Office)
Make sure you can be contacted:
- Get a local phone number and keep emergency contacts with you
- Check your emails regularly
- Stay in touch via social networks
- Keep your family and friends informed of travel plans
Avoid risks:
- Follow local news
- Find out about safe areas, trustworthy taxi services
- Adapt to local customs (e.g. style of clothing, jewellery)
- Check emergency exits
- Stay away from crowds
- Pay with small banknotes
In case of emergency:
- Do not put your own life in danger
- Keep calm
- Raise the alarm
- Help others
- Contact family and friends, the local International Office and at home
- Contact your local embassy
Emergency Contacts
General Emergence number
Tel. 112
KPM - Psychiatric Crisis Service Munich
Tel. 0800 6553000 | 9:00–21:00 Uhr (in more than 120 languages)
www.krisendienst-psychiatrie.de
Münchner Insel - Crisis and Life Advising
Tel. 089 220041 (German, English, Portuguese)
Prälat-Miller-Weg, 80331 München
Mo–Fr 9:00–18:00 Uhr, Th 11:00–18:00 Uhr
Pastoral Care | evang. / cath.
Tel. 0800 1110111 or 0800 1110222 I 24h (English, French, Farsi)
www.telefonseelsorge-muenchen.de
Evangelische Hochschulgemeinde - EHG München
Tel. 089 188411 (English)
Nymphenburgers Str. 50, 80335 München
hochschulgemeinde-muenchen.de/
Katholische Hochschulgemeinde - KHG München
Tel. 089 1233586 (English)
Nymphenburger Str. 99, 80636 München
Frauen beraten e.V. - Counselling for Pregnancies
Tel. 089 5999570 (other languages on demand)
Herzog-Wilhelm-Str. 16, 80331 München
Family and Education Counselling - City of Munich
Tel. 089 23349697 (English, other languages on demand)
Westendstraße 193, 80686 München